2023 JeepGrand Cherokee 4xe Summit Reserve For Sale

Bought brand new. At 300 miles, I started hearing a clanging noise during acceleration @17mph and @25mph during decel. Took it to 2 dealers (first one is where I bought it 55 miles away but they said they didnt hear it, 2nd one in my neighborhood heard it and said its "normal"), finally a 3rd dealer diagnosed it as a failed transfer case and replaced it. The new transfer case was installed and the replacement made the same sound @ 17 and 25. Back to the 3rd dealer and finally 5 days later the trans specialist and "engineering dept" decided its a failed front end differential. Seriously??? I love the Jeep, everyone in the family has a Jeep...mine is the only one with a failed differential.

The Interior and electronics on the Grand Cherokee Summit Reserve are on par with the best that other luxury brands offer. The leather and real wood trim are refined, and the heads-up display is clear, sharp, and bright. However, the 4xe system does NOT work and is totally unreliable. We have had the vehicle in the shop multiple times, with the latest appointment taking three days. The dealer technicians worked with the engineers, and even after numerous software updates and component replacements, they couldn't get the vehicle to charge or even clear the check engine light. If you want a $86K luxury hybrid EV that can't take or hold a charge, then this is the vehicle for you.

The vehicle is good but since day 1 our Radio has never worked correctly. Has been in the shop for over 30 days now off and on. They have not figured it out yet..... very frustrating on a new car.