CarMax Cincinnati

“My experience with CarMax was outstanding. The entire process of purchasing my vehicle was made with relative ease. I appreciate the staff members that worked with me. The staff was friendly and supportive and answered all of my questions and concerns.”

“They gave me the best offer for my vehicle, 2K more than what local dealers were offering me. I recieve my check on spot and they offer a free lyft for me to go back home free of charge. I was paid the same offer I recieve online. amazing.”

“Sold my vehicle to CarMax. Entire process was simple and easy! Inspection process and paperwork setup took less than an hour and the Business Center associates were friendly and professional! Thanks for an easy experience!”

“Great customer service! Also like the help with the electronics. I am interested in a slightly used Cadillac in white or some muted color but NOT BLACK. Low millage. Interior light! No smoked windows.”

“I started my car buying experience online with Carmax. I did a prequalified application so I knew what my buying power was and what down payment I would need. The car I wanted was in another city and Carmax shipped it to my nearest location free of charge with no obligation to buy if I didn’t like it. I had a salesman Jake reach out by phone first. I was away on business and could only text and he answered all my questions, helped me get everything I needed to send in done, and got everything processed for an express pickup. On the day of pickup they emailed me the contract on my way to the dealership. I looked it over, agreed to all terms, and signed on my phone. At the store I just had a few forms to sign, pay my down payment, and take for a test drive. I love my new Subaru forester. The whole experience at Carmax def has earned my business and anyone I know. They made it so simple and if you don’t see the car you want at their dealership they will find it and ship it to the store. Some cats do have a small transfer fee but mine was the next closest Carmax so no fee was added. Thank you Jake for not being pushy and letting me do things on my speed. I will def come see you again when I need a new one.”